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Sales Operations Specialist

Sales Department • Nairobi - AEA Plaza

Sales Department

Sales Operations Specialist

Nairobi - AEA PlazaFull-TimeCompetitive Package

Role Overview

The Sales Operations Specialist will act as the operational backbone of our sales team, managing CRM tools, generating lead reports, and facilitating smooth handovers between sales, finance, and legal teams for contracting.

Key Responsibilities

  • Maintain and configure the CRM system for accurate sales tracking.
  • Analyze sales data to identify process bottlenecks and efficiency gains.
  • Coordinate with the legal team to prepare sale agreements and conveyancing documents.
  • Compile weekly and monthly pipeline and revenue forecast reports.

Requirements

  • Degree in Business Administration, IT, Finance, or related fields.
  • 3+ years of experience in sales support or business operations.
  • Proficiency in CRM software and advanced spreadsheet analysis.